Appraisal schemes: employee’s performance report reviewed by the manager
Benchmarking: measures workers’ performance against others carrying out similar
work
Continuous Improvement: requires the continuous improvement of a given product or
service
Dismissal: the process of removing employees from their employment
Empowerment (Enablement): empowering people with more responsibility and control
in their given field
Fiscal Year: position requiring 12 months of work within a year
Flexibility: refers to changes in the size of the workforce
Full-Time: 40 working hours a week
Multi-Skilling: increasing employees’ individual skills, often with the
application of new technology
Multi-Tasking: workers are required to take on more tasks related to their
field
Outsourcing: external contractors undertake work originally performed
in-house
Performance Related Pay (PRP): in this case the rate of performance determines the
employee’s salary
Regular: a position with duration of at least seven months
Soft-Money Funded: external sources fund a position, such as in the case of
certain grants and contracts
Team Building: organized events aimed at bringing the workforce together, raising
the work spirit and strengthening relationships within the workplace
Temporary: position with duration of less than seven months
